~ Terms & Conditions ~

Terms & Conditions for Accommodation Bookings

Check In/Check Out

  • You may check in from 14:00 onward on the day of arrival
  • You must check out by 10:00 on the day of departure

Deposits and Cancellations

  • A deposit equal to the cost of your first night’s stay is taken at the time of booking to secure your booking and is non-transferable and non-refundable
  • If your booking is cancelled with less than 24 hours’ notice, the full balance of your stay will be chargeable

Parking

  • There is free parking available on-site for hotel residents, we do not take reservations for parking spaces

Pets

  • Les Cotils will only allow assistance dogs in the hotel and this must be pre-arranged with Reception

Internet

  • There is free Wi-Fi at Les Cotils, and is provided free of charge. There is no password required for access

Breakfast and Dinner Charges

  • Guests staying with us on a bed and breakfast basis will be charged for breakfast whether it is taken or not
  • Guests staying with us on a half-board basis will be charged for breakfast and dinner whether they are taken or not
  • Guests can opt to stay for dinner if they are booked on a bed and breakfast basis, and dinner will be charged at the standard rate

Children

  • We have a small number of family rooms able to accommodate children and recommend that you call us ahead of making your reservation to ensure that we are able to book the most appropriate room for you

Payment

  • We accept all major credit and debit cards with the exception of American Express
  • We can accept cheques over the value of £30.00